STANDARD TRADING TERMS AND CONDITIONS

1.    INTERPRETATION 

§         “the Company” or “TBC” means Topbit Computing Pty Ltd.

§         “the Customer” means a person, a business, a company or a party that pays the Company for its “Goods”

§         “Goods” means all the Goods and services supplied by the Company to the Customer.

 2.   PRICES 

All prices in the web site / price lists and/or quotations are subject to change without prior notice. The Customer should check the current price and stock availability with the Company.

3.   ORDERS 

Placement of an order by the Customer either verbally or in writing assumes acknowledgment and acceptance of this trading terms and conditions. No provisions of the Buyers order shall override any provisions of these terms and conditions. To ensure prompt delivery of the order:

 a: the Customer should provide the following information:

                                 i.            Company Name or Name of Customer;

                               ii.            Contact Person and Phone Number;

                              iii.            Postal and Delivery Address;

                              iv.            Purchase Order Number;

                                v.            Product code, product description, quantity required;

                              vi.            Price as confirmed with the sales staff of the Company;

b: The Customer should state whether:

                                 i.            An order confirmation is required;

                               ii.            Partial delivery of the Purchase Order will not be accepted;

                              iii.            The invoice should be posted separately (the Company usually includes the  invoice with the Goods);

                              iv.            The Customer will be picking up the Goods or delivery arrangements are required.

Please allow three hours for order processing and packaging for computer parts and components. 

The pictures / images / representations and specifications in the web site and/or quotation is only for reference. The Customer should consult the original manufacturer for details of the Goods including its specification. 

The Goods posted in the web site is not an offer to sales or be treated as such. The Customer should check the current price and stock availability with the Company. 

4.   DELIVERY 

A freight service to the Sydney metropolitan area is available for Buyers at a minimum cost of $10.00 per box (50cm (w) x 50cm (h) x 70cm (l) 20kg max). The Customer may pick up the Goods from the warehouse of the Company between the trading hours of the Company. If the Customer is using a courier service for this purpose, please make sure that the courier has a contact name at the Company and knows which Customer they are picking up for. 

For delivery outside the Sydney metropolitan area, the Customer may nominate a courier of their choice, or the Companies courier, which will be charged at the appropriate rate.  Either way, the Customer must advise delivery instructions on their purchase order at the time of order so that the Companies warehouse staff can arrange dispatch of the Goods. 

Delivery of Goods shall be the Buyers own responsibility & expense. 

The Company is not responsible for any loss or damage that is incurred to Goods in transit.  The Customer shall bare all transportation, insurance, taxes, duties or documentation charges from the warehouse of the Company until delivery to the Customer. 

5.   TERMS OF PAYMENT

Terms are strictly CBD (Cash Before Delivery).  All dispatches of orders are subject to bank clearances.  Orders more than $5000.00 must be made using clear funds, i.e. bank cheque or cash deposits.  For Goods requiring delivery, direct deposits can be made at any branch of the National Australia Bank.  It is important that the Customer faxes a copy of the deposit slip along with company details or the order, for prompt release of Goods. The Customer would also be responsible for any dishonor cheque and there will be $20.00 charge for any one dishonor cheque.

6.   DIRECT DEPOSIT DETAIL

BANK:                 National Australia Bank           
BRANCH:             Chatswood
ACCOUNT:           (082 201) 46300 0592
ACCOUNT NAME:         Topbit Computing Pty Ltd

REMINDER. It is against the law to first issue a cheque without having sufficient funds to honour it. All expenses, costs or disbursements incurred in recovering any outstanding monies including debt collection fees and solicitors costs will be paid by the Customer.

 7.   MAJOR CREDIT CARDS

The Company gladly accepts cash payments from American Express, Visa, Bankcard, and MasterCard, however a service fee applies to this facility.

 8.   CREDIT APPLICATIONS

All new Buyers will operate for at least a period of three months on a ‘cash before delivery’ basis before they will be considered for credit terms.  All credit applications must be approved before credit terms will be accepted on an order.  Where the Company has extended credit terms, the Company retains the right to vary or withdraw credit facilities at any time.  Payment of credit accounts become due when either the time limit or dollars limit is reached.  If accounts are overdue they will be placed on hold until they are fully paid.  Where any part of an invoice is in dispute the balance not in dispute must be paid in accordance with account terms.  Any disputed amount must be documented in writing with proof of receipt confirmed in writing by the Company.

Any errors on the invoice or in delivery must be notified to the Company within 7 days of invoice.  No credits for overcharges or returned stock shall be accepted outside these terms.

 9.   PASSING OF TITLE

 Title of the Goods shall not pass to the Customer until the Company has received full payment.  In the event of the Customer failing to pay for the Goods, the Company is hereby, irrevocably authorized to enter onto the premises of the Customer (or any premises under control of the Customer as an agent of the Customer) and repossess the Goods without liability or any compensation to the Customer whatsoever.

 10.  ORDER CANCELLATION

 No order may be cancelled by the Customer except with consent from the Company in writing In the event of an authorized cancellation, a restocking fee of 20% of the invoice will be charged and the returned goods must be in a resalable condition and in original packing. All deposit of money would be forfeited for any unauthorized order cancellation. Any non-faulty refurbished/second hand/used item sales are final.

 11. WARRANTY

 All warranties of merchandise are covered by the original manufacturer. Warranty is void if warranty label of the Company and its suppliers is tampered with, removed or damaged.

Warranty does not cover damage from accident, misuse, abuse, neglect, wear and tear, or attempted repair or tampering by an unauthorized person. All burnt components, such as CPUs, Memory Modules, Mother boards, Hard drives, etc with visible burnt mark or smell of burning are not covered by warranty. 

The Company will not be liable for direct or consequent damages, and remedy is limited to cost of replacing or acquiring similar Goods. The Company would not be responsible for any data loss during any repair or service. The Customer should back up all the data before asking for any repair or services from the Company,

 Computer sold by the Company must not be open or serviced by unauthorized agent as this would void the warranty of the computer.

 12.  WARRANTY RETURNS

 For all return to base warranty, customers are responsible for all freight to the Company and arrange the pick up of the Goods after the Goods are repaired, serviced or replaced. All Goods returned and serviced must be picked up by the Customer within three months from the date of return. Any Goods not picked up during this time will be disposed of by the Company and no claims of the Goods would be entertained afterwards.

Goods returned for repair must bear the Company warranty label. The Customer must obtain a RA number and the Goods should be sent to the SERVICE DEPARTMENT of the Company together with the completed RA form. A copy of the original invoice issued by TBC must be attached with the returned Goods. Failure to observe this procedure would delay warranty and/or warranty would be rejected. 

A service charge of $50.00 will apply if Goods returned faulty are subsequently found to be in good condition.